Vast improvement over the roller pad in the computer Date published: Sometimes when I turn on the mouse, underneath, the LED lights are on, but mouse does not work, why? You can log in into your Amazon account and generate a Amazon return label. But if it is not a wireless mouse, the mouse is broken. Check if your laptop recognizes the mouse or not in the Device Manager. Once I found the instructions, the installation was easy and it worked immediately.
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I cannot find the driver that supports my device, I 60000x hoping you can develop a driver which can work with the latest versions of Windows and other systems. But if your mouse is a wire mouse, the mouse is broken.
Genius 6000x Wireless Mouse
Having never used either a laptop or a wireless mouse before, it was not instantly self evident where to plug in the transmitter. The power switch extends battery life. Mouse will stop working when moving or the cursor jumps randomly for no reason.
Can you send me the driver?
Be the first to review this item. Feedback We appreciate your feedback for your Genius product user experience Support geniusnet. If you cannot find the driver on our website that is higher than your OS, that means there is no driver compatible with your O.
One receiver is mapped gsnius one KB, so if the dongle receiver is lost, unfortunately, it is not replaceable. I havent had it long enough to know how long the battery will last. What is your global warranty on your products? Check if your device is a plug-n-play device or not. We appreciate your feedback for your Genius product user experience.
It has three buttons, including a scroll wheel. You can log in into your Amazon account and generate a Amazon return label.
For newbies like me, it would help to have just a bit more genus detail. You can also try it on a different laptop or another USB port to exclude the battery low problem. Rated 5 out of 5 by artist from We are glad to have this. The mouse sensor data read performance will be impacted. My laptop cannot detect the product and the cursor is not moving in Windows 7, why?
Mice : Genius x Wireless Mouse
It is brand new, I bought it from Amazon, how do I get a replacement? However, it cannot be turned on anymore. Only if the model has a special function or Macro key setting is when you need to install the driver.
Try to change the battery first. I’m a long time Mac user adding a laptop to my digital life. Unfortunately, we do not provide technical manuals to end users, you can contact customer support for assistance.
If yes, there is no need to install a driver. The Pico receiver is perfect thanks to genous small size; simply leave it in your notebook whenever you find yourself moving around the office. Tried to put in a new battery, change the USB port on my laptop, but the issue is still the same.
See any errors on this page?
Please try to change a new battery first if needed. Sometimes the wireless mouse cursor jump randomly, it’s possible the AP router AP router and receiver use the same frequency or a battery low problem will cause the receiver frequency to be affected. Vast improvement over the roller pad in the computer Date published: We have some problems with your product.
Check if your laptop recognizes the mouse or not in the Device Manager.