CON'T FROM COMMENTS EARLIER.  However,  the  installation took less than 3/4/ hour and was a basic regulator with no other function.  Looking up the price afterwards, invoice did not list type or price, it appears that it would have cost me around $60 for the regulator and another $15 or so for the additional supplies necessary to install it and it was really a rather simple job with easy access.    Given that, it seems that $300 for less that  an hours worth of on site work,  company says it does not include commute time in its prices, is a little high.  While flat rate quotes are nice, they must take into consideration situations where the work load differs depending on the circumstances.  Therefore, unless you are at the upper end of the harder work needed than the average job. it can be argued that my estimated price of $300 for labor was more than a little high.  Maybe I am wrong since I have not used their services for years and  am not knowledgeable of the costs of equipment and professional labor today.  
Hello, I too have a Lennox pellet stove, the Eilite mase in 2008. Ours hasn't been professionally cleaned ever. And now it has built up with dust and in the different compartments in the two side panels such as the blowes, motors, and switches. Now when we run it, it will start up and run fine for about 20 minutes and then shuts down. Today I got it to run for 3 hours and then it stopped feeding pellets. I've cleaned out the hooper with a shop vac, vaccummed thoroughly inside the stove, and wiped the visible and reachable dust, but it still isn't working properly. Did you find out any information about your stove. I'm having trouble finding DIY videos for this brand.
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