The Virtual Agent is currently unavailable. Europe, Middle East, Africa. Close the roll cover when the paper load is finished. During the load process the printer has detected that the paper is either too wide or too long sheet only to be loaded correctly. Would you like to view the product details page for the new product?

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Asia Pacific and Oceania. Or, view all available drivers for your product below.

When loading a roll on the T series, the roll cover must remain open until the front panel prompts you to close it. General unsuccessful roll load issues If the paper does not load, the leading edge of the paper may not be straight or clean and needs to be trimmed. See your browser’s documentation for specific instructions.

This process can take several minutes depending on the number of warranties being checked. When prompted by the front-panel display, lift t2100 blue lever on the left. Tighten the paper to the core or insert a new roll.

Select your operating system and versionChange Detected operating system: We were unable to find any drivers for your product. This page requires Javascript. Email list of drivers.


Select from the products you own. How does HP install software and gather data?

HP Designjet T770 and T1200 Printer Series – The paper cannot be loaded successfully

We are unable to determine your warranty status for the product and serial number provided. If the roll is aligned, the T printer series prompts you to close the roll cover, and you are now ready to print. During the load process the printer has detected that the paper is either too wide or too long sheet only to be loaded correctly.

During the paper load process the printer did not detect any paper.

HP Designjet T and T Printer Series – Printer software | HP® Customer Support

The Virtual Agent is currently unavailable. Modify your browser’s settings to allow Javascript to execute. HP has scanned your product but currently has no suggestions for driver updates. No software or drivers are available for this product with the selected operating system.

Do not attempt to straighten the paper during the aligning process, unless instructed to do so by the front-panel display. Avoid inserting roll paper into the cut sheet slot.


During the load process the blue lever was lifted. Press the Cancel key to stop the load process. During the load process the printer detected that the paper is too narrow or too short to be loaded in the printer. Not sure which drivers to choose? Please return to the product information page and verify the numbers provided or try again later.

HP DesignJet T Printer series – Driver Downloads | HP® Customer Support

Please try again shortly. Any warranty support needed would be completed by the reseller that sold the product. Ensure the paper is far enough inside the printer, you should feel the printer grab the paper.

Select the desired ptinter and choose ‘Download files’ to start a batch download. Warranty withdrawn refurbished product: This may be necessary even with a new roll of paper.