Finally I get to write my fantastic review of Eduardo after the holidays! I had problems with my toilet, the tank refilling every hour. In addition, i noticed one of the rubber pieces disintegrating at the base. I did not trust myself after googling how to fix this problem. After looking at the fantastic reviews on YELP for this company, I chose to call Eduardo. Eduardo was very nice and gave me a proposed estimate on the phone, also giving me options if I had wanted to purchase any pieces on my own to save cost. He came the day after and immediately got to work. Eduardo was neat, wearing shoe covers into the house, and also wiping down the tank after unscrewing it off the toilet. I really appreciated this. Eduardo also knew everything he was doing without hesitation. He was super friendly and gave me plenty of tips as he was working away! Later that evening there was an issue, of the tank water leaking into the toilet. After calling Edward, he came right back and replaced one of the pieces I had purchased with one of his preferred brands. I was shocked that a brand new piece could be defective. But Eduardo was quite certain that was the problem! Sure enough, after Eduardo reinstalled that piece, my toilet has been running like a charm! Eduardo is surely the person I will call for future plumbing needs! He really cares about his customers and the work he does for them! And btw, even though he had to come back a second time, he had the best of attitudes, and only wanted to get the job done right! Thanks, Eduardo!! Happy New Years!!!!! A definite A+++++ job!!! Lydia of Irvine
Rooter Repair Company
Needed to replace a water pressure regulator. Looking at the retail costs of the regulator, they seem to run from abouit $60 to over $300 for one that includes more that the basic control of water pressure in the house. Had not used a pro plumber for over 20 years so I was not up on the costs associated with needing their help. I was contacted by at least 3 plumbers but only one, Right Now Plumbers, gave me an instant quote of $394 for the service without me even asking. Although I thought this price seemed a little high for a job that takes less than an hour to complete, I accepted their service. Must say that the job was done very professionally and would use them again if needed. However,
“Don’t go to the Yellow Pages to find a plumber,” says Berkey’s Bill Stevens. “It’s like guessing lottery numbers. Anyone can make an appealing ad, but that doesn’t mean they are legitimate. In this industry, it’s easy for a plumber who develops a poor reputation to advertise under a different name. They come and go.” Even searching for someone online may end up being a scam using fake reviews. Instead, look for a plumber who is well-established in your community. Check the Better Business Bureau and read customer reviews at sites such as HomeAdvisor, Angie’s List, or Citysearch. Local contractors or plumbing fixture stores can also refer you to a quality plumber, according to Grady Daniel, who owns a plumbing company in Austin, Texas. “Most of these firms won’t work with bad plumbers.” Or simply ask your neighbors for a referral. A trusted plumber that consistently delivers quality service does not remain a secret for very long.