My parents don't speak much English, but he was very patient with us today while I translated for them, which I truly appreciate. When he came by today, he explained what he was doing step by step; he was very clear about the pros, cons, and costs associated with our different options. Eduardo's attitude is great, and I feel like he genuinely wanted to help us. Definitely the kind of person who you want to work with. My parents have already passed his information onto all of their church friends, and I have him saved as a contact in case I ever need help again. Thank you Eduardo! :)
“Don’t go to the Yellow Pages to find a plumber,” says Berkey’s Bill Stevens. “It’s like guessing lottery numbers. Anyone can make an appealing ad, but that doesn’t mean they are legitimate. In this industry, it’s easy for a plumber who develops a poor reputation to advertise under a different name. They come and go.” Even searching for someone online may end up being a scam using fake reviews. Instead, look for a plumber who is well-established in your community. Check the Better Business Bureau and read customer reviews at sites such as HomeAdvisor, Angie’s List, or Citysearch. Local contractors or plumbing fixture stores can also refer you to a quality plumber, according to Grady Daniel, who owns a plumbing company in Austin, Texas. “Most of these firms won’t work with bad plumbers.” Or simply ask your neighbors for a referral. A trusted plumber that consistently delivers quality service does not remain a secret for very long.