Today Eduardo came to our home to fix the upstairs toilet. I noticed a water stain on my ceiling a couple months ago, and after measuring the distance from the wall, traced it to the toilet upstairs. I called another highly rated company on Yelp before calling Eduardo, and it was extremely difficult to get a pricing estimate from the woman who picked up. When I finally did get an estimate (after answering many of her questions) it ended up being much higher than what Eduardo charges.
Eduardo is the best! I had a leaking kitchen sink and after watching YouTube I decided to try and fix it myself. I got most of the repair done but still had a small leak. I called Eduardo and he offered for me to text him a picture of the issue. I did and he was able to guide me through fixing the problem. No house call needed and no charge! He's earned my business for any future plumbing issues that I can't handle.
plumbers must be asked directly what they charge hourly and if that is in addition to a service charge. The two are separate and I think they have gotten away with outrageous charges because of the potential of water damaging homeowner structures. I had a plumber (not Home advisor) come and replace a part in my kitchen sink that was under warranty---the spray nozzle had been leaking...He charged me $85.00 for 15 minutes of work and I will never use Mr King again.
“Don’t go to the Yellow Pages to find a plumber,” says Berkey’s Bill Stevens. “It’s like guessing lottery numbers. Anyone can make an appealing ad, but that doesn’t mean they are legitimate. In this industry, it’s easy for a plumber who develops a poor reputation to advertise under a different name. They come and go.” Even searching for someone online may end up being a scam using fake reviews. Instead, look for a plumber who is well-established in your community. Check the Better Business Bureau and read customer reviews at sites such as HomeAdvisor, Angie’s List, or Citysearch. Local contractors or plumbing fixture stores can also refer you to a quality plumber, according to Grady Daniel, who owns a plumbing company in Austin, Texas. “Most of these firms won’t work with bad plumbers.” Or simply ask your neighbors for a referral. A trusted plumber that consistently delivers quality service does not remain a secret for very long.