Had Tony Brady from Benjamin Franklin in today for service on my toilet. This the first time I have needed to hire a plumber. I has very happy with the service I received. My appointment was set from 10am-2pm, and he arrived by 1030. Everything was explained to me, from what was wrong to the billing info. We had a second issue, and still Tony was done within the hour. When he heard that I had an issue when trying to book my appointment, he was empowered and made it right! I will for sure use Benjamin Franklin plumbing again (that is if I cant figure it out by watching youtube!)!!!
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