Hello I had a plumber do an estimate for me to replace our copper pipes with plastic as we have no existing walls up in our basement yet...pretty basic job... so we figured we could upgrade as we do live in Northern Ontario and it does tend to get quite cold here in the winters.  We dont have any existing problems with our plumbing right now just figured it would be good time to do the job and perhaps change the pipes to 3 quarter inch for faster flow.  Well I never thought in all my life I would get an estimate back that would state $350.00 an hour in labor...yes that is correct $350.00 an hour...estimated 10 hours for the job to be completed.  So he quoted me $3500.00 for labor alone.. not supplies?  Well needless to say I will be happy with my half inch copper pipes and will happily wait for my bathtub to fill up at a slower pace.  Just wanted to know what your thoughts are on this $350.00 an hour quote?  Thank you and enjoy your day.
Hi. I hope someone can help me. I have a has water heater amd it seems to only work when it wants to. Regardless of amount of use some days I have got water and some days it runs out of hot water immediately even if it hasn't been used all day. And some days it runs out half way through a shower. I have already turned the temperature almost all the way up and nothing is helping. Is there a way too fix this or is it time for a replacement?
Sid called ahead and let me know what time he would show up. He arrived on time and quickly determined what needed to be fixed and explained it. He needed to make a few trips out to his truck to grab tools/supplies and put shoe covers on each time he entered the house. He quickly fixed our issue and cleaned up when he was finished. Great service from Sid! Just had another visit to fix a leaking meter horn. Andrew called 20 minutes before he arrived and quickly decided what needed repair. He didn't have the exact part needed on his truck, but he was able to get it from the warehouse quickly. He fixed our issue and cleaned up the area well. Thanks to Andrew and Ben Franklin Plumbing for fixing our plumbing problem on Christmas Eve!
My parents don't speak much English, but he was very patient with us today while I translated for them, which I truly appreciate. When he came by today, he explained what he was doing step by step; he was very clear about the pros, cons, and costs associated with our different options. Eduardo's attitude is great, and I feel like he genuinely wanted to help us. Definitely the kind of person who you want to work with. My parents have already passed his information onto all of their church friends, and I have him saved as a contact in case I ever need help again. Thank you Eduardo! :)
Had Tony Brady from Benjamin Franklin in today for service on my toilet. This the first time I have needed to hire a plumber. I has very happy with the service I received. My appointment was set from 10am-2pm, and he arrived by 1030. Everything was explained to me, from what was wrong to the billing info. We had a second issue, and still Tony was done within the hour. When he heard that I had an issue when trying to book my appointment, he was empowered and made it right! I will for sure use Benjamin Franklin plumbing again (that is if I cant figure it out by watching youtube!)!!!
If drains handled clear water only, they’d work great all the time. But household drains are required to deal with soap, grease, hair, dirt and all sorts of items that can clog them up. The professionals at ARS®/Rescue Rooter® have the training and tools to handle any kind of drain-cleaning challenge to get all your drains cleaned and working properly again. From sinks, showers and bathtubs to toilet and floor drains, we can make sure all your drains are doing their job.

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