There’s a reason our slogan is “Serviced Once, Client for Life.” When you call us for plumbing service, you will see why many of our customers are return clients. We strive to provide top-notch customer service from the moment you call to til we solve your plumbing issue, and even after that! Our friendly, knowledgeable staff is always here to answer any questions you may have.
Had some scheduling issues recently, which is why 4 stars. Strongly suggest that they get rid of the policy (of which I was not aware) that if you are unable to answer your phone for the "courtesy call" that the plumber is on the way, your appointment gets cancelled. Along with the 4 hour window, this is not customer-friendly. But other than that, I've always been very happy with the actual work done and the overall efficiency of the company
If you start hearing any strange noises, notice unpleasant smells coming out or your sump pump or it simply doesn't kick in for a long time please call our team of plumbing experts immediately for a free consultation. It might be the last chance to save your property from flooding and have us professionally install a new high-quality sump pump in the place of the old one for you.
“Don’t go to the Yellow Pages to find a plumber,” says Berkey’s Bill Stevens. “It’s like guessing lottery numbers. Anyone can make an appealing ad, but that doesn’t mean they are legitimate. In this industry, it’s easy for a plumber who develops a poor reputation to advertise under a different name. They come and go.” Even searching for someone online may end up being a scam using fake reviews. Instead, look for a plumber who is well-established in your community. Check the Better Business Bureau and read customer reviews at sites such as HomeAdvisor, Angie’s List, or Citysearch. Local contractors or plumbing fixture stores can also refer you to a quality plumber, according to Grady Daniel, who owns a plumbing company in Austin, Texas. “Most of these firms won’t work with bad plumbers.” Or simply ask your neighbors for a referral. A trusted plumber that consistently delivers quality service does not remain a secret for very long.